WoW Account Was Hacked!?

As you’ve probably noticed, I haven’t posted anything in a while. One reason was thing have been very busy here but the other reason was, my WoW account was hacked. Now before you shake your head and tell me what I should have done, here’s my story.

Everyone knows that they should be using an authenticator and I was, it was the authenticator that you run on your iPhone. Well long story short, my iPhone broke and I had to remove the authenticator from my login so I could play the game. I had figured that once I received my new phone, I’d install the authenticator software and all would be good. Well between the time I changed my login and the time I received my new phone, all went downhill.

I was in Vegas for a weekend and hadn’t been playing when I checked my email and received an email from blizzard saying they had suspended my account for some reason. I’ve seen some of the phishing emails and since I was checking this on my (borrowed) phone, I couldn’t tell if it was real or not so I ignored it. A couple hours later I received another email saying my account was probably hacked and please contact support. Being in Vegas, I left this till I returned home.

Apon returning home the first thing I checked was the WoW Armory, I knew if for some reason I had a virus, using the armory I wouldn’t have to log in. The Armory showed me what I was expecting, my toon standing there in his underware. Time to contact Blizzard.

I’m not sure what or how I was hacked, I ran a virus scan and even tried a different virus scanner, I haven’t had or check any emails that could have been phishing. So I’m not sure what happened. I sent all this info to blizzard in an email, the hard part about letting blizzard know that you’ve been hacked is that you don’t receive an email saying ok, we’ll check it out.. you just wait.

I had actually sent them 2 emails, 1 saying I think I was hacked and 2. letting them know yes for sure I had and all the steps I had taken to make sure my computer wasn’t compromised. While I waited, I ordered an official authenticator from blizzard. I then waited, luckily I had other things to do, but the wait was around a week and a half. I then received an email from blizzard stating that they’ve investigated my account and they’ve replaced all my items and if any were taken from my guild, they were emailed to the guild leader.

Again to make sure of things, I had received my authenticator, so from work I updated my account to take the authenticator. now from home I can fee pretty safe about logging in. All my items were in my mailbox when I joined WoW and within 30 minutes I was off and questing like nothing had happened.



One Response to “WoW Account Was Hacked!?”

1. world of warcraft download says:

   August 2, 2011 at 11:57 am

   Sorry to hear that happend. When is wow going to be more proactive?